The salesperson
Slow to reply, order gone
The salesperson is the page admin who answers everybody within seconds. It answers product and price questions, takes the order, adjusts the stock, and checks that the money really arrived, without you watching a screen all day.
For shops selling through LINE and Facebook that have lost orders by replying too late.
What every online shop runs into
They all message at once. You answer one at a time
You run an ad and the messages come in a burst. The person who waited longest is the person who bought elsewhere, and you never even find out how many you lost.
The same questions from every customer
What colours are there? Which size is left? How many days for delivery? Do you do cash on delivery? Dozens of times a day, the same answers.
Slips you open one at a time
Is the amount right? Did it land in our account? Has this one been sent before? Miss one and it is real money gone.
How it works
One principle governs all of it: the AI only gets to decide what the customer wants. Everything to do with money and stock is calculated in code.
- 01
Put your products in the Catalog tab
SKU, name, price, how many you have. Typed into the sheet the way you already keep stock.
- 02
A customer asks about a product
The bot answers from the sheet. The price the customer hears is always the price you set, because there is only one place to change it.
- 03
They order, and the bot turns it into an order
The AI does one job: which SKU, how many. The line total, the shipping and the amount to transfer are all computed in code. The AI does not touch a single figure of money.
- 04
Stock comes from what really sold
Available = what you entered in the sheet, minus what the system has actually sold. The number mentioned in a conversation is only a hint; the real check happens at the moment of ordering. And an order somebody started and then went quiet on expires after however many hours you set: once it does, it holds no stock and cannot take a slip.
- 05
The customer sends a slip, and four layers check it
Has this file been sent before? Has this reference number been used before? Did it really go into your account? And does the bank say this transaction exists? All four have to pass before it confirms on its own. The record that a slip has been used is written to the database as the slip arrives, not read back out of a sheet afterwards, so the same slip arriving twice at once still cannot get through twice.
- 06
You run all of it from the LINE group
Type ออเดอร์ (orders) to see what's outstanding, then ยืนยัน (confirm) or ส่ง (shipped) against an order number. There is no back office to open.
- 07
Every order lands in the sheet
The Orders tab updates for you to read: who ordered what, paid or not, shipped or not. The history is open any time.
What you get
Everybody gets the same answer
The fiftieth person to message gets an answer as fast as the first. You never have to choose who to reply to.
No opening slips one at a time
The ones that pass every layer finish by themselves. Only the ones with something out of place come to you.
You cannot oversell
The remaining count is checked against what has actually sold, not against a number left over in a conversation. And a cart somebody abandoned does not hold your goods overnight: it expires on the clock you set, and the stock comes back.
The bank check is included. Nothing for you to sign up for
Layer 4 talks to an outside slip-verification service. We hold that account and the cost is inside your monthly fee. There is nothing extra to register for and no second bill. There is a monthly ceiling that goes with your plan, and we tell you the number when we first talk. If your shop regularly goes past it, you have grown into the next plan, and we come and talk to you rather than cutting you off or quietly charging more.
Every order is recorded in your own sheet
Want to know what sold this month? Open the sheet. Nothing to request from us.
How this differs from an ordinary bot
All four are facts about how it is built, not advertising.
The AI never touches the money
The AI's job is to understand what the customer wants, and that is all. Every figure involving money is computed in code, because a language model can get arithmetic wrong, and getting money wrong costs something real.
It checks the slip against the bank, not just by reading the image
Most tools stop at the AI being able to read a slip, which means it read what was in the picture, and a picture can be edited. The last layer asks the bank whether that transaction exists, which is a question Photoshop cannot answer.
The bot never says it received money on its own
Until the checks are complete, the most it will say is that it has the slip and is verifying, then it passes it to a person. It never guesses that payment probably went through.
Failing a check is not refusing a customer
Every layer exists to make automatic confirmation stricter, not to block a payment. If something doesn't pass, one of your people looks at it first. A real customer is never turned away.
Limits we'll tell you first
The first one matters most. Read it before you decide, because it says outright whether your shop is a fit yet.
Products with colours and sizes have to be separate rows
The system does not yet understand options on one product. A black shirt in M and a white one in L are two rows in the sheet. If you sell clothing in 5 colours and 4 sizes, that is 20 rows to type. So it is not a fit for a clothing shop yet, and we are working on it.
It does not upsell or cross-sell yet
It answers and closes the order the customer came for, but does not offer them a second item on its own.
It does not chase a customer who goes quiet
Someone who asked and then vanished, or ordered and never transferred, does not get a follow-up from the system yet.
No Shopee or TikTok connection
It takes orders from your own LINE and Facebook only. Marketplace orders still have to be handled separately, as now.
The bank check has never been run against a real account
The code is finished and tested internally, but it has never been fired at a real shop's account. You would be the first, and we would test it together before it goes anywhere near a real customer.
Read next
Want to send it a slip and watch
Message us on LINE and send a real slip of yours and you'll see what it reads off it and what it tells you back. Or send a product list and we'll set it up for you to place an order against.