AI Automation for Thai SMEs
Let AI answer your customers. As easy as editing a spreadsheet.
It answers customer questions on LINE and Facebook around the clock. You see every word it says, update the information yourself anytime from Google Sheets, and always know what it costs.
Edit the price in the sheet — the bot replies with the new number instantly.
Live within a day
Send us your info and we handle setup and integration — ready to use within a single day.
No coding required
No IT team needed, no new software to learn. If you can use Excel, you can use Kamlang.
Update your own data instantly
Change prices, details, or promotions in Google Sheets and the bot knows instantly — no waiting on anyone.
Never guesses — hands off when unsure
The bot only answers what it actually knows. Anything else goes to a person — it never guesses with a customer.
How it works
Three simple steps
- 01
Put your business info in Google Sheets
Menu, prices, promotions, the questions customers ask most — typed the same way you already type them.
- 02
We set it up and connect it
Pick the channel your customers are on — LINE Official Account or Facebook Messenger.
- 03
AI answers your customers for you
It answers around the clock, and the moment you edit the sheet, the bot knows.
Our product
Innobot — the chatbot whose data updates from a spreadsheet
It answers whatever customers ask, and the information always matches what's really in your store — because it reads from the same sheet you edit every day.
- Answers customer questions automatically, 24 hours a day
- Edit the menu, prices, and promotions instantly from Google Sheets
- Works with LINE Official Account and Facebook Messenger
- Set up once, use it for good
Control from LINE
No new app to open. No website to log into.
Most tools make you learn their dashboard first. Ours has no dashboard to learn. For anything urgent, just type into your team's LINE group — the same app you already have open all day.
One word, instant effect
Type “ปิดบอท” (turn off) and it stops answering immediately. Type “เปิดบอท” (turn on) and it's back. No waiting on us, no logging in anywhere, nothing to restart.
Check status from your phone anytime
Type “สถานะ” (status) and the bot replies with how much it has handled today — or, if it's off, how long it's been off and how many customers have messaged in.
Turn it off and no customer gets left hanging
Every message that comes in while it's off gets forwarded to your team instead of going silent. The off switch is one you can actually press without worrying.
Editing the menu and prices, and reading back what the bot has told customers, both still happen in Google Sheets as before — the LINE commands are only for things that can't wait.
The bot's tone
Sounds like your shop, not a robot
The question owners ask us most is “will it sound like my shop?” You don't have to guess — you read it before any customer does.
We set the personality during setup
Name the bot yourself, choose how formal or friendly it should be, matched to how you already talk with customers.
Read sample conversations before it goes live
We send you examples before launch. If it's not right, tell us — we'll adjust it until it is. Your first customer won't be the first person to read it.
You edit the data, we take care of the personality
Menu, prices, and promotions — edit them in the sheet yourself, any day. How it talks, though, just tell us and we'll adjust it.
And if it ever says something off, type “ปิดบอท” (turn off) in your team's LINE group to stop it instantly — every message after that goes to your team instead.
Auditable at every step
AI you can see inside, not a black box
The problem with most AI is you don't know what it's telling your customers, and you don't know what you'll be charged. We open all of it up.
See every word the AI says
Every question a customer asks and every reply the bot gives is logged in the sheet. Read back through every line, any time — nothing happens behind your back.
The bot knows when it's unsure
When it hits a question it can't answer, the bot doesn't guess — it pushes the question straight to your team's LINE group, with the customer's name and what they asked. That's one alert per customer, not per message, and if something goes wrong on our end it escalates the same way. No customer is ever left hanging.
Know your cost every month
See the actual cost per message. No surprise bill at the end of the month.
Worth it?
Don't take our word for it — check for yourself, every day
We don't want you deciding based on a sales pitch. Type “สถานะ” (status) in your team's LINE group and see how many messages the bot has answered today — each one is a message your team didn't have to answer themselves.
Answers 24 hours a day, no days off
A customer messaging at 2am still gets an answer — no waiting for you to open, no one has to watch the screen.
Check it from your phone, no computer needed
Type “สถานะ” (status) in your team's LINE group and the bot replies instantly with how much it's handled today and when it last answered.
See it working from week one
No waiting for month-end, no guessing — the numbers add up for you to see every day, starting the first day it's live.
Who it's for
Fits any business where customers ask the same questions every day
Hotels & accommodation
Answers room availability, check-in times, and amenities — then hands off to your team the moment a customer is ready to book.
Restaurants
Update the menu and prices through the sheet instantly — ask what's on today's menu and get the right answer.
Shops & service businesses
Stock, promotions, opening hours — and the questions customers ask over and over, every day.
Before you decide
Three things we'll tell you before you ask
We've spent this whole page selling transparency — we should be transparent about ourselves too.
We're early
Innobot is live with our first hotel customer, on both LINE and Facebook. We take on a few customers at a time, because we set up and tune every one ourselves — which means you get our full attention.
Have a problem? You'll reach a real person
No ticketing system, no support bot. Message us and you talk to the person who set it up for you — the same person, every time.
Leave whenever you want
Your data, prices, and the full history of what the bot has told customers are written to your own Google Sheet from day one. The day you want to stop, everything is still there in the sheet — nothing to request back from us, no contract locking you in.
Ready to let AI work for you?
Free consultation, no obligation, with a live demo.