Turn your LINE intostaff who run your shop.

None yet, straight answer. We're brand new, and we won't put up shop counts or reviews that don't exist to get you to believe us. What we give you instead is the real thing: a sample shop's bot you can go and talk to yourself, before you decide and before you pay anything.

You message us on LINE and reach a person. No form to fill in and wait on, no bot answering on our behalf. Whoever talks to you is the person who set your bot up, and it is the same person every time. And you won't be the first to know if the bot has a problem: we check every bot's health daily, that it is still answering and still has message quota left, so if something starts to go wrong we usually catch it first and step in, rather than waiting for your customers to hit it.

It stays with you, all of it. Your data, your prices and the history of what the bot told customers are written into your own Google Sheet from day one. To leave, you remove our access to that sheet. Everything is still there, there is nothing to request back from us, and there is no contract holding you.

The setup itself takes a day. You tell us what customers ask you most and which job eats the most of your time, then send over your menu or service list with prices. A photo of it or a message on LINE is fine. We do the rest: connect your LINE or Facebook, load it into the sheet, match the bot's tone to the way you talk. If another shop is ahead of you that day, we will tell you when yours will be ready the day you message us. We won't leave you waiting in silence.

No. If you have one we connect it right away. If you don't, we'll set it up in your business's name, so the account is yours from day one. We only take an admin seat to connect it, and you can remove us yourself whenever you want. The technical part, opening the channel that lets the system talk to LINE, we handle entirely. Opening the account costs nothing, and so does switching on the chat your team answers customers through when the bot hands one over. (A blue verification badge is a separate application to LINE with your registration documents; without one everything still works exactly the same.)

A typical chatbot, LINE's AI chatbot included, answers by picking a reply from a set of questions and answers you prepare. If all your shop needs is answers to common questions, that may be enough. Ours answers from the sheet you edit too, but answering is only the way in. The real work is what follows: it books into your real schedule without double-booking, sends a reminder before the appointment, takes an order and checks there is enough stock, checks whether a slip was sent before and whether it is made out to the shop's account, logs the expenses your team sends to the LINE group, and hands anything it can't answer to your team in the group with the customer's name. All of it runs off one sheet, and we set it up for you rather than leaving you to do it.

It is inside the monthly fee. There is no separate per-message charge and no bill that balloons at the end of the month. If a month ever runs unusually high for your shop we come and talk to you about it. We do not cut the service off and we do not quietly bill you more.

Menus, product lists and room lists are no problem. The one to watch is the FAQ tab, because the whole tab is sent to the AI every single time a customer writes in. The longer it gets, the slower the bot answers and the vaguer those answers become. So keep it to the questions customers genuinely ask. We help you cut it down during setup, and if it ever starts getting too long, we'll tell you.

Right now it answers in Thai. Other languages aren't open yet. If many of your customers are from abroad, tell us, so we know what to build first.

To start with, nothing at all. Opening the account is free, and so is switching on the chat your team uses to answer a customer once the bot hands one over. The answers the bot sends your customers do not count against your quota either, however many there are, because they are replies to someone who messaged you first. Three things do count: the alert that lands in your team's LINE group on a handoff, the reminder sent before an appointment, and the few answers sent too late for LINE's reply window. LINE's free plan covers 300 messages a month. If those three together go past it in a given month, you move up a plan with LINE yourself, paid to them directly. It does not come through us and we add nothing to it. When we first talk we estimate how many handoffs a month your shop is likely to have, so you know from the start whether you will need to, rather than meeting it later. If a month does go past it, the bot knows. Nothing goes quiet. An alert that could not reach the group is written down in your sheet, and your team gets it as a summary the moment sending works again. Before it gets that far, you are warned once you are close to the limit.

The bot only answers from what is in your sheet. Hit something it has no information on and it doesn't guess. It hands the customer to your team. And the cases that really cost you if they go wrong (a refund demand, anything legal, or a customer asking for a person) are routed to a human before the AI ever sees them, rather than letting it try first. Any day you feel it isn't sounding right, type “ปิดบอท” (turn off) in your team's LINE group: it stops at once and every message after that goes to your team.

A bank transfer or a PromptPay scan, whichever you prefer. If you're a company that works on invoices, we'll issue one and wait for your payment run. It is monthly, charged at the start of the month, and it only starts counting once setup is finished. We issue a receipt every time, but we cannot issue a full tax invoice at the moment. If your finance team needs one for every payment, we would rather you knew that today than met it at the first invoice. Everything else is as it was: there is no automatic charge, we hold no card number for you anywhere because there was never a field to enter one, you can stop whenever you want, and nothing will ever take money from you without your knowing.

You can, and it is cheaper to start. If your shop never changes again, paying once wins. No shop is like that. Prices go up, things sell out, a promotion starts, customers begin asking about something they never asked before, and LINE keeps changing its own platform. The monthly fee is what covers those as they happen, rather than a program handed over and finished. Day-to-day edits are not part of it: you change the sheet yourself as often as you like, with nothing to pay us and nobody to wait for. And any month it stops being worth it, you stop. There is no contract.

The sheet is yours, in your own Google Drive from day one. We reach it through a connection account created for your shop alone, which can only open the sheets you shared with it, and you can revoke that access yourself from Google at any time, without telling us. We do also keep a copy of the conversation history on our side, so the bot remembers what it has already discussed with a customer; that part does not live only in your sheet.

Message us and tell us about it. If your work is close to something we already do, we can adapt it during setup. If it genuinely isn't, we'll say so. Better than taking it on and doing it badly.

No. The worst case is that the bot can't find an answer and hands the question to your team instead. It never guesses at a customer. Delete a tab or leave a row half-filled and it simply stops answering on that topic and calls a person. Nothing you can mistype will make a customer receive a wrong answer.